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Error code F 02 - Kenmore Elite He3t washer

Machine was running a heavy duty load of towels. Paused & opened machine, water still in drum. tried to use the drain & spin to remove water from towels & drum - continued to get error code.

Kenmore , Washers
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2 Answers from these members:
Manage My Life
I'm sorry to hear that you are having some difficulties with your Kenmore Elite He3t Washer.
I did some research for you at and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. The expert who will assist you, can walk you through a repair like this or let you know if this may be something a technician should perform. He can also verify parts that may be required for you to order. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to I hope these links provided will assist you. Please click on the reply box below and provide your expert with the complete model # of your washer so you can receive the best possible response.
by Manage My Life
September 30th, 2011
Answered in 9 minutes
0 votes
Joey S
Thank you for your question and I understand your concern.

The "F02" fault code indicates the washer is taking too long to drain water. You washer has drain pump filter that is likely restricted. I added an image below with instructions how to access the drain pump filter.

NOTE: Disconnect the power cord and drain the water from the tub before removing the drain pump filter.

Residual water will pour out once the drain pump filter cap is removed so be prepared.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.
by Joey S Earned 113,901 community points in Kenmore
October 3rd, 2011
0 votes
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