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Manage My Life

What would cause my front load washer to stain clothes with brown spots and brown streaks?

by Manage My Life Last activity date:
November 25th, 2011

Sears Kenmore Model 417.44042400 , Serial XC43203548, purchased in 2004

Kenmore , Washers
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Answers (5)
Manage My Life
Exploded parts diagrams for your machine are available here: -

Should you have a failed spider you will need part #
131618500 cost $221.09
Should you need to renew the bearings and seal you will need the rear ‘half’ of the outer tub part #
131525500 cost $181.10

Should you need to renew either of the above two parts I would seriously consider renewing the seal between the two ‘halves’ of the outer tub, called a gasket part #
134146100 cost $22.01
The boot and its retaining spring come as a ‘kit’ part #
5303937187 cost $38.49
The only way to determine which parts you actually need is to strip the machine down. To help with this the manual available here may be of help: -
A couple of tips for dismantling your washer: -
1. remove the motor and the control board before removing the drums from the chassis. Experienced repairers’ will leave them in place to save time but for a person who is unused to working on these machines I think it is a sensible move. I do it.
2. to avoid considerable quantities of water on the floor couple up a wetvac to the discharge hose and suck the water out of the pump and ‘coin trap’, item 41 at
Below I have attached three images of what the back of your machine will very likely look like should you have bearing and seal failure.
Did you get any movement of the inner drum relative to the outer?
by Manage My Life
November 25th, 2011
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Manage My Life
Ok, I tried the suggestions above: I cleaned the dispenser drawer and wiped out deposits that may have built up in the housing, by running several empty cycles with just bleach being dispensed through the detergent dispenser. I am using HE (High Efficiency) detergent only. I have also used AFFRESH a couple of times to eliminate deposits in the washer tub. The brown spots/streaks are still happening! the 3 possible issues mentioned in both answers above may be what's wrong: may need to replace door boot seal or there is a bearing/seal failure or spider shaft fractured. how much does it cost for the parts needed for each of these 3 issues? i'm not concerned with labor costs, i have someone that will fix it for free. i need to know how much the actual parts, that need to be replaced, would cost? and, can you provide a manual for my machine? I need parts diagram and "how to fix it". your help is greatly appreciated, thx!
by Manage My Life
November 24th, 2011
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Manage My Life
Given the age of the machine and the fact that it is built by Frigidaire (Electrolux) my first guess would be that you have bearing and or seal failure.
Has the machine become noisier of late? Sign of failing bearings.
Can you move the inner drum up and down relative to the outer drum, perform this test with the drum in 4 positions, ie turn it 90 degrees between each test. Any up and down movement that can be felt is a sign that the bearings are failing, or that the spider has fractured. A fractured spider on its own would not normally cause brown spots.
Contrary to what the 'expert' above says there is grease in the works or your machine, it is in the bearings that supports the spider shaft, when the seal on that shaft fails it allows water from inside the drum to get into the bearing housing, water and hardened steel, the material of the bearings, do not go well together, and oxides of iron (rust) are produced this mixes with the grease in the bearing housing, some will drain out of the back of the outer tub and some will drain into the inner tub.

Please get back to us after you have checked the drum for relative movement and I will try to be of more help.
Good Luck
Answered in 19 hours
by Manage My Life
October 13th, 2011
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Manage My Life
Streaks/or spots on your clothing could be caused by several different problems. Here are some tips to eliminate and prevent these types of stains:

Using too much fabric softener will result in oily spots on clothing. Also, adding the softener directly to the tub instead of the dispenser will result in this problem. Fabric softener can build up in the dispenser hose to the tub as well. I recommend that you clean your dispenser drawer and wipe out deposits that may have built up in the housing. There may also be a buildup of deposits in the hose from the dispenser to the tub. You may be able to clear these deposits by running an empty cycle with just bleach being dispensed through the detergent dispenser.

You should be using HE (High Efficiency) detergent. Failure to use this type of detergent can cause deposits in the dispenser as noted above. It can also build up deposits in the washer tub. A new product named AFFRESH can be used to eliminate deposits in the washer tub. You can order the Affresh at

The part number for this product is W10135699.

The spots may also be coming from the door boot seal. Certain conditions can cause this boot to deteriorate. It can cause the oily spots and streaks that you describe. Try rubbing a moist paper towel over the entire door boot seal. If you get residue on the paper towel, you should try to clean the entire boot. Try using diluted white vinegar to wipe down the entire door seal. Rinse it with plain tap water. Run an empty cycle with one cup of chlorine bleach added to the wash tub (no other detergents added). After the cycle, leave the washer door slightly ajar and allow the boot to dry. Test for residue again. If you are still getting residue from the door boot, you may need to replace it.

Overloading the washer can cause clothes to be forced up against the door boot and streaks can result on garments.

Certain plants or chemicals can cause deposits on clothes when laundered. Wisteria sap can cause brown spots on clothes. The sap will appear to be clear until the garment is washed. The same result will occur with certain types of weed killers and other chemicals.

This washer has a belt drive system that turns the wash basket. There is not a source of grease or oil that can leak into the washer tub from this type of belt drive system. It is not likely that your oil spots are caused by mechanical lubricants in the washer.

The above tips should help you find and eliminate your problem. If you continue to have this problem and cannot find the cause of the spots, you will probably need a service technician to diagnose and repair your washer.

I hope this information is helpful.
Answered in 17 hours
by Manage My Life
October 13th, 2011
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Manage My Life
A Washer is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.
Answered in 11 hours
by Manage My Life
October 13th, 2011
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