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heater not working just blowing cold air on 2003 ford taurus SEL.

heater not working just blowing cold air on 2003 ford taurus SEL. A similar problem occurs on a neigbor's Taurus and a guy just replaced something undereath the dash next to the glove compartment a $26 part at Ford dealership and it is working fine now. I called Ford Parts and they cannot tell me what parts it is.

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4 Answers from these members:
afritz afritz
by afritz afritz Earned 974 community points in Automotive
November 3rd, 2011
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Manage My Life
by Manage My Life
November 3rd, 2011
Answered in 34 minutes
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bikerbigpapa bikerbigpapa
by bikerbigpapa bikerbigpapa Earned 7,304 community points in Automotive
November 7th, 2011
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Manage My Life
by Manage My Life
November 7th, 2011
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