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tankless water heater / HE washing machine

We've discovered that our brand new energy-saving HE washing machine is not compatible with our energy-saving tankless water heater (so ironic). The washing machine will not kick the water heater on, so we're unable to get warm or hot water. We plan on exchanging the washer for a non-HE model(so sad). What should we look for in a new model? Can we look at a non-HE, but Energy Star washer? Or should it be non-HE, non-Energy Star?
water heater Paloma PTG74PVN-1
BTW...our HE dishwasher works just fine w/ it.

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Dishwashers , Washers
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5 Answers from these members:
Joseph Perez
Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.
by Joseph Perez Earned 1,551 community points in Washers
November 7th, 2011
Answered in 2 minutes
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