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tankless water heater / HE washing machine

We've discovered that our brand new energy-saving HE washing machine is not compatible with our energy-saving tankless water heater (so ironic). The washing machine will not kick the water heater on, so we're unable to get warm or hot water. We plan on exchanging the washer for a non-HE model(so sad). What should we look for in a new model? Can we look at a non-HE, but Energy Star washer? Or should it be non-HE, non-Energy Star?
water heater Paloma PTG74PVN-1
BTW...our HE dishwasher works just fine w/ it.

Tags
Dishwashers , Washers
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5 Answers from these members:
Joseph Perez
by Joseph Perez Earned 33,522 community points in Washers
November 7th, 2011
Answered in 2 minutes
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Manage My Life
by Manage My Life
November 7th, 2011
Answered in 56 minutes
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Fred M
by Fred M Earned 93,306 community points in Washers
November 8th, 2011
Answered in 19 hours
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Manage My Life
by Manage My Life
November 8th, 2011
Answered in 22 hours
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Fred M
by Fred M Earned 93,306 community points in Washers
November 9th, 2011
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