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sears kenmore oasis outer tub problem
by Manage My Life Last activity date:
i just installed a replacement outer tub (part number w10193886) on our Kenmore Oasis washing machine as the bearing was very noisy on my old part. Sears technician visited the house and quoted over $500 to replace so I ordered one myself.
LONG story short, the new tub has a bearing noise as well. I have disassembled the unit and can feel the bearing rubbing as though it is not lubricated. Contacted Sears Customer "service" and was told that since i am a "self-installer" I should have a technician come back out and troubleshoot. Obviously part is defective as I can feel and hear the bearing noise! What are my options??
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