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Garage door opener remotes don't work

A week ago both of my garage door opener remotes stopped working. They will not open or close the door unless they are within 4 feet of the motor. The wall unit still works like normal. We assumed it must be a logic board issue, so we totally replaced the garage door opener with a new one, Craftsman model 139.53930DM. (I do not know what the model of the old one was, just that it was a Craftsman also.) The new remotes for the new opener will not work, either, same exact problem. What could be the issue, since we replaced everything with new?

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4 Answers from these members:
afritz afritz
by afritz afritz Earned 13,836 community points in Craftsman
December 6th, 2011
Answered in 6 minutes
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Manage My Life
by Manage My Life
December 6th, 2011
Answered in 3 hours
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Manage My Life
by Manage My Life
December 7th, 2011
Answered in 18 hours
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Manage My Life
by Manage My Life
December 7th, 2011
Answered in 19 hours
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