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Garage door opener remotes don't work

A week ago both of my garage door opener remotes stopped working. They will not open or close the door unless they are within 4 feet of the motor. The wall unit still works like normal. We assumed it must be a logic board issue, so we totally replaced the garage door opener with a new one, Craftsman model 139.53930DM. (I do not know what the model of the old one was, just that it was a Craftsman also.) The new remotes for the new opener will not work, either, same exact problem. What could be the issue, since we replaced everything with new?

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4 Answers from these members:
afritz afritz
Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.
by afritz afritz Earned 1,250 community points in Craftsman
December 6th, 2011
Answered in 6 minutes
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