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Manage My Life

Roper Washing machine SM8280871 will not activate spin cycle.

by Manage My Life Last activity date:
December 18th, 2011

I have a Roper SM8280871 washing machine. When I checked my clothes, they were washed and rinsed, but still wet. I set the timer to "spin" to dry them out and closed the lid. When I did, there was a grinding noise almost like someone put a car into gear without using the clutch. I tried again with the lid up (and switch bypassed) to see what was going on. The same noise was heard and neither the agitator nor the tub spun. I unloaded the bin of wet clothes and tried again with the same result.

Also, the agitator was hard to turn by hand.

Tags:
Washers
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Answers (2)
Mark T
Thank you for your question.

I am sorry you are having a problem with your washer. I think the number you have submitted is the serial number. That is ok, I think you have the standard direct drive washer. I suspect the problem with the washer is a broken motor coupler. The coupler links the motor to the transmission instead of using a belt. When the coupler breaks, the washer will not agitate or spin and often will make an unusual noise. To verify the problem, I recommend starting the washer in a wash cycle. After the washer fills, check to see if the washer is agitating. If it is not, the motor coupler is likely the cause. The part number for the coupler is 285753A and can be ordered from our website

Sears Parts Direct

.

To replace the coupler unplug the washer first. Then use the images below to access the coupler. Use a screwdriver to pry off the rest of the old coupler. Then tap the new coupler onto the shafts with a deep well socket and a hammer. The parts of the coupler should be flush with the end of the shafts. Then reassemble the washer in the reverse order.

I have also found a video that will give you more confidence in repairing the washer yourself. Please click here to watch the

video

.

I hope this is helpful.



Please let me know if you need further assistance.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Thank you for using Manage my life.

Mark T.
by Mark T
December 18th, 2011
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Manage My Life
I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. Thank you for using Manage My Life.
Answered in 9 minutes
by Manage My Life
December 16th, 2011
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