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sheet of ice on bottom of freezer that leaks water onto floor

We have a Kenmore Elite Trio with the freezer on the bottom. A sheet of ice forms on the bottom of the freezer and will leak out onto the floor. I have tried removing the ice but it quickly reforms. There are no drain holes in the freezer so when the ice near the door thaws it leaks water onto the kitchen floor. What can I do to keep the ice from forming and leaking out?

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Kenmore , Refrigerators
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9 Answers from these members:
scott d
Ron, it is possible there could be something like styrofoam blocking the drain but if it was there from the beginning, this problem would have also started immediately. In most cases, the reason for the drain freezing is a mystery. It can be very difficult to determine, unless there is something there that can be seen. Now, if there is styrofoam blocking the drain, it's possible it may not be repairable. However, a technician will be required to check it, to make this type of determination. I hope this will help you.
by scott d Earned 3,139 community points in Kenmore
March 27th, 2012
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Manage My Life
Ron - Although I have never seen it with this make of refrigerator (LG) I have with several others. What happens, I think is this, some debris gets into the drain tube and holds water round it the water freezes and when the unit 'defrosts' most of the water seeps slowly past the partial blockage but more freezes until such time as the drain tube becomes totally blocked. The cure I have use with other models is to blow up through the drain tube from the bottom. It may be a female dog to get at and you may have to get some sort of tubing to get at the lower end. A bicycle tire pump or an air bed inflator with a suitable adaptor will likely work. Just a thought. and if faced with your situation I believe I would 'try it'. Good Luck.
by Manage My Life
March 27th, 2012
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Manage My Life
Thanks, Scott.
I think something is clogging the drain tube and was from the beginning, as I said it looks like a wad of styrofoam. Otherwise, what causes the freeze-up in the first place. Set too cold?
by Manage My Life
March 27th, 2012
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scott d
Ron, about all that you will see is the hole itself. If you pour water through the hole and it comes out the tube (# 105A in picture) under the cabinet into the drain pan, it means it's clear and should be ok.
by scott d Earned 3,139 community points in Kenmore
March 27th, 2012
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Manage My Life
When you clear ice from the drain hole shouldn't you see a connection to a drain tube? All that is under the drain hole appears to be a plug of styrofoam insulation.
What should be seen?
by Manage My Life
March 26th, 2012
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scott d
Thank you for your question. I understand your concern about this ice build up and leaking on the floor. This type of problem occurs when the drain freezes closed. The drain in this model is located behind the back panel in the freezer. It can be difficult to access and may require a technician. To access the drain, everything in the freezer will need to be taken out to remove the panel (first picture) and the drawer will also need to be removed (second picture). Be sure to disconnect the power first. A hair dryer can be used to remove the excess ice, just be careful not to get anything too hot. When you have access, to the drain hole, use hot water to clear it. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.
by scott d Earned 3,139 community points in Kenmore
December 28th, 2011
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Manage My Life
The model number for our Kenmore refrigerator is 795.78753800. It was manufactured 2008.03 with serial number 803KR00684. I appreciate any ideas to keep the kitchen floor dry.
by Manage My Life
December 28th, 2011
Answered in 18 hours
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Manage My Life
Please post your full model number, it will begin with three digits followed by a period, eg 795.
by Manage My Life
December 28th, 2011
Answered in 17 hours
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afritz afritz
Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.
by afritz afritz Earned 1,258 community points in Kenmore
December 27th, 2011
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