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How do I replace broken Leg Assembly on LG Washing Machine, model # WT4801CW?

When I realized our brand new LG Model WT4801CW washer was not leveled by the installers, I tried to level it by turning the leveling leg on the front left side of the washer. The plastic screw shaft part of the leg assembly broke off as I was trying to turn it. I need to get the broken shaft out of the washer so I can screw in a new leg assembly. I need to know how far I can tip the machine back in order to have access to the bottom of the machine so I can get the broken shaft out and put the new shaft in (I want to make sure that tipping the machine back too far will not damage it). Also, I need to know what the best way is to get the broken shaft out of the machine (for example would needle nose pliers work best?)

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LG , Washers
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4 Answers from these members:
Manage My Life
Thank you, Mark, we followed your directions and it worked out perfectly.

FYI: We have since figured out that when the washer was delivered, it came with the leveling legs screwed all the way up into the washer. When my husband checked the leveling, he found the front of the washer needed to be lowered in order for the washer to be level. He followed the directions to turn the front leg exactly as written in the LG manual and since the front leveling leg was already screwed all the way up into the washer, it snapped when he tried to turn it. It would have been helpful if the LG manual had a warning stating that the washer should be tipped up to check the condition of the front legs prior to trying to turn them (and also how far back the washer could be tipped). After replacing the broken leg (the old leg shaft was not a problem since it had already fallen out of its hole), he re-leveled the washer and, given the way our garage floor is, he had to leave the front legs screwed almost all the way up into the washer and leveled the washer by adjusting the back legs (the manual only directed us to level the washer using the front legs). Hopefully other people will be able to avoid this same problem. Thank you again for your time and assistance.
by Manage My Life
January 8th, 2012
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Mark T
Thank you for your question.

I am sorry you are having a problem with the washer. You should be able to tip the washer in any direction up to 45 degrees. If you have to tip it more than that, you should reinstall the shipping bolts to keep the tub from banging around. I recommend having a helper tip the washer and hold it while you remove the rest of the leg. Providing it is not cross threaded you should be able to work the rest of the leg out with a pair of needle nose pliers. While it is tipped check the condition of the rest of the feet. If they are damaged, now it a good time to replace them.

I hope this is helpful. Pease reply below if you need further assistance on repairing the washer.

Here is a link to order any parts you need.

Sears Parts Direct

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If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Thank you for using Manage my life.

Mark T.
by Mark T Earned 1,607 community points in Washers
January 6th, 2012
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Manage My Life
Also the manual mentioned nothing about "rear" leveling legs - only leveling the "front" leveling legs. My husband said he might have to adjust the "rear" legs, but if the manual didn't mention anything about leveling the "rear" legs, is OK to even touch them?
by Manage My Life
January 5th, 2012
Answered in 15 hours
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afritz afritz
I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.
by afritz afritz Earned 1,258 community points in Washers
January 5th, 2012
Answered in 10 hours
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