Skip to content
?
Manage My Life

my garage door opener has lost range on the remote, even with new batteries

craftsman garage door opener: model n. 139.53985D. About 2 years old. Worked great till this week

Does not open from the car in front of door out side. Get out of the car, nothing. Get close to the door and door frame, will work.

Once the door is open, it will close from outside, but not in the car.

I changed the batteries in both remote. I reprogrammed them both, same thing.

It seems like the logic board has weakened, and can only respond from close range inside the garage. I is responding OK from the wired control button inside the garage

I am considering an: Ant ex kit part no:41A3504, but can not find a schematic of installation anywhere. Or does it need a new logic board...???

Would you be able to help..????

Kindly.

Andre.

Tags
Sign in to answer a question
3 Answers from these members:
Manage My Life
Garage door openers are a great convenience for the home but occasionally one of the many parts may cause an issue. I searched through previous posts for this model here at Manage My Life and located two that may be helpful while you wait for the expert response. I attached the links below. I hope this information helps.
by Manage My Life
January 21st, 2012
Answered in 8 minutes
Comment
0 votes
Manage My Life
Limited range of your remote controls could be related to radio frequency interference that comes from something in your home or in the surrounding environment. Certain electrical devices can radiate interference; this could be almost anything that is plugged into an electrical outlet.

Please keep in mind that the device can be brand new, or can be an item that has been in use for quite a while. Also, the item may continue to function properly as far as you are able to tell. The only problem with the item may be that it has started to broadcast the interference, with no other symptoms noted.

Some devices are more likely to generate interference than others. This includes TV cable, cable amplifiers, surge protectors, fluorescent lights, battery charging devices (power tools, golf carts, etc.), anything that utilizes a timer (sprinkler systems, lights, alarm systems, etc.), and a myriad of others. If the problem seems sporadic, we can safely assume that the device responsible for the interference is only being operated during these times. Again, please keep in mind that the age of the device does not determine if it is capable of broadcasting unwanted interference. Any electrical device can be the source of the problem.

To isolate potential sources of interference, turn the circuit breaker off to the garage and plug the garage door opener into an extension cord from another room. If the range improves, then the interference is coming from a device in the garage. If no improvement is seen follow the same procedure, this time turning off the circuit breakers to your home, with the exception of the garage and test the remote controls. If improvement is noted, turn the circuit breakers back on, one by one, until the range problem resurfaces. This will allow you to narrow down what room the problem device is in. You will have to go from there to isolate it further, by unplugging and re-plugging the items in that room.

If you are unable to determine any source of interf
by Manage My Life
January 23rd, 2012
Comment
0 votes
Manage My Life
I know that it is very frustrating to have issues with your garage door opener. First be sure the issue is not with the range of the remotes being reduced by some form of interference.

Look for the LED on the opener to flash when you push a remote button. If there is no flash then the opener might not be receiving a signal from the remote at all.

That could simply be due to a low battery in the remote but since both remotes start doing it at the same time it is more likely to be interference. If you move the remote closer to the opener and it suddenly works again the issue is most likely some interference. The wall control is connected directly via a wire so signal interference would not affect it.

This includes cordless phones, other remotes, etc. If interference is not the issue then your opener is losing the code memory for some reason. That might be a failing logic board but it could also indicate an intermittent power connection to the opener. A bad plug-in or wiring issue could be cutting or even surging power to the opener and that can be enough to clear the memory on the opener and require the remotes to be reprogrammed again.

In that case, the LED on the opener would still flash to indicate it received a signal from the remote but the door would not react because the opener would not recognize the code it received as match one in its memory. Again, the wall unit would not be affected since it is wired direct and requires no code matching to operate.

If you need further assistance, please reply to this thread. Thank you for using Manage My Life.
by Manage My Life
January 23rd, 2012
Comment
0 votes
Didn't find what you are looking for? Ask a question
Get up to
60
% off
On Garage Door Openers