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Manage My Life

Kenmore Elite refrigerator model # 106.74206402 not cooling properly...

by Manage My Life Last activity date:
January 30th, 2012

Three weeks afo my fridge was freezing items on the middle shelf & bottom produce drawers. Now it is doing the exact opposite.. I hear my fridge running, but I don't think cold air is blowing. The freezer seems to be cooling ok. What do you think it might be?

Kenmore , Refrigerators , Appliances
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Answers (2)
Mark T
Thank you for your question.

I am sorry you are having a problem with the refrigerator. If the freezer is fine and the refrigerator is warm, I suspect the problem is with the airflow. First, see if the refrigerator is running. If it is running, open the freezer door and feel towards the back of the freezer. You should feel the fan blowing air. If the fan is running look towards the back wall in the freezer. If it is covered with frost the problem is with the defrost system. If it does not look to be frosted, open the refrigerator door and feel at the air vent at the top of the refrigerator. If you do not feel air coming out I recommend checking the baffle operation in the diagnostic test. The image below shows how to enter diagnostics. If it does not operate, you will need to check live voltage to the air baffle. If you have a meter and feel confident checking live voltage, please reply below with the details of what you found. I will be happy to assist you further.

Here is a link to order any parts you need.

Sears Parts Direct


If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services


Thank you for using Manage my life.

Mark T.
by Mark T
January 30th, 2012
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afritz afritz
A refrigerator that does not properly cool can definitely be a disappointment because the purpose of your refrigerator is to cool and keep your foods fresh. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. I hope the link that I provided is helpful. Have a great rest of your weekend!
Answered in 4 minutes
by afritz afritz
January 28th, 2012
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