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Diaper bag from Sears not delivered

I purchased a Baby Boom Duffle Diaper Bag-Monkey Embroidery item # 04916644000 on January 31st, 2012 and paid for 2days shipping. On the fourth day the item was not delivered yet, I got a confirmation email stating that it was. I still haven't received the item, what am I to do? Will I be refunded?

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2 Answers from these members:
Joseph Perez
I know how frustrating it can be to not have an ordered product never arrive. I am adding a link below that will provide you with some information to help you with your question while you wait for your expert response.
by Joseph Perez
February 7th, 2012
Answered in 9 minutes
0 votes
Korinna Sierra
I apologize you haven't received the diaper bag you ordered. Unfortunately here at, we do not have access to your orders. For further assistance, with this issue, please contact at the link below. I hope this helps.

by Korinna Sierra
February 8th, 2012
Answered in 18 hours
0 votes
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