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Kenmore Upright Freezer Not Working

Kenmore Freezer Model 25328052801 stopped working suddenly today. The electronic temp control panel also is not working properly - displaying odd pieces of numbers when down arrow is pressed (no response to up arrow) . The light works inside and there is water draining from the left side of the door. No sound coming from anywhere. Any suggestions for us?

The past week we have had several successive power outages, sometimes three over the course of a couple minutes.

Kenmore , Refrigerators , Appliances
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2 Answers from these members:
Manage My Life
I understand how concerning it is when a major appliance malfunctions. I researched your question and found a link that will provide information on this issue. I attached the link below. I hope your issue gets resolved.
by Manage My Life
February 17th, 2012
Answered in 10 minutes
0 votes
scott d
Thank you for your question. I'm sorry you are having this problem with your freezer. The most likely problem will be with the control board. Power outages can damage these control boards. First, try resetting the board by disconnecting the power for 30 seconds and then reconnect it. If it does not correct the problem, the control board # 297370602 will need to be replaced. It's available at


. I hope this helps you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

by scott d Earned 139,392 community points in Appliances
February 18th, 2012
Answered in 17 hours
0 votes
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