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Front load washer drum not spinning smoothly.

My Kenmore model 417.43042200 front load washer drum in not spinning smoothly. It is bad enough where we are no longer using the washer. What is most likely causing this?

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Kenmore , Washers
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12 Answers from these members:
Fred M
I would also suggest you check out the Black Friday sales. You may find a deal that doesn't cost much more than the repair. The direct drive front load machines are what I suggest.
by Fred M Earned 3,532 community points in Kenmore
November 21st, 2012
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Manage My Life
Joe - I have never liked hitting a socket with a hammer for any purpose but yes it is a way of getting an even 'press fit'. When I fit bearings should I not have a piece of scrap pipe of suitable diameters I use a brass rod with a slight 'flat' filed on one side (to allow the full diameter of the rod to be in contact with the race that I am trying to press fit, be it the inner or outer).


There is an interesting piece under 'How To Mount Bearings' at the link below.


When you say you are going to 'the Sears repair route' what exactly do you mean? Are you going to renew the spider and the entire outer drum?


Whatever you do please let us know, your experience, good or bad, may help someone else in the future.
Whatever you decide to do -Good Luck.
by Manage My Life
November 21st, 2012
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Manage My Life
So the socket method is better? I am sure there is a special tool. If Sears shop manuals are anything like a Harley shop manual there are 5 special tools per page.
by Manage My Life
November 21st, 2012
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Manage My Life
Thanks for the info! I am going to try the Sears repair route first. I appreciate the research you do here.
by Manage My Life
November 21st, 2012
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Manage My Life
Joe - The link below shows one fellow renewing the bearings and seal in a machine similar to, but not the same, as yours.


It is all good information, in my opinion, except where he uses a piece of wood to fit the bearings at 24.00 and 26.15 into the video. That is a definite No No.
by Manage My Life
November 21st, 2012
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Manage My Life
Joe – Your washer was manufactured by Whirlpool and is essentially a re-badged "Duet Sport". There is 'Shop Manual' for this family of washers, and their Kenmore cousins, at:


secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/6545d78b3f479480852571650061b1ba/$FILE/8178558.pdf


This is a little slow to load so please be patient.


The symptoms you describe indicate a fractured spider and/or failed bearings. The repairs are the same in both cases. Renew the spider, bearings and seal.


The only warranty that appears in the manual for your machine available on this site at the first link below indicates that there is only the one-year warranty on all components.

Not like the Frigidaire built machine, which was discussed above.


The good news is that the spider for your machine is available separately, item 27 at the second link below. The bad news is that Whirlpool in their wisdom have decided that the front and rear sections of the outer drum have to be purchased together, items 8 & 21 in the second link below. From Whirlpool or Sears the bearings are not available separately but come already fitted to the rear section of the outer drum.


Defective suspension springs and/or shock absorbers may be responsible for some of your drum movement. The manual referenced above will indicate how to check these.


Should you feel that you could change the seal and bearings yourself without renewing the entire outer drum please let me know and we will delve further.
Good Luck.
by Manage My Life
November 20th, 2012
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Manage My Life
I found this conversation and wanted to see if my washer issue is the same. My washer is a Kenmore model 110.47512603.

The machine make so much noise and shakes so hard during the spin cycle I am actually concerned with structural damage to my floor. The unit sits on one of those drawer units, but it was doing this before we added the drawer. The people who installed the drawer said they leveled it. The repairman has looked at the washer twice. He says it is normal. I cannot accept that as normal.

I did the lift test and noticed some movement in all 4 directions, but one direction had more movement than the others. I also note that the drum moves a lot in the horizontal plane, perhaps this is normal. Seems to me that it should be solid and not move at all except around in a nice smooth circle. Repairman said only commercial front loaders work properly.

We are out of warranty on this washer, but my wife just paid $200 for a warranty on the matching dryer, so I'd rather fix the washer then replace it with a non-matching unit.
by Manage My Life
November 20th, 2012
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Fred M
The most likely cause of the problem is the spin bearing which is part of the outer tub. It can be repaired but it's not a good do-it-yourself project. It's a little cheaper to repair but for $200-$300 more replacement might be a better option.
by Fred M Earned 3,532 community points in Kenmore
February 25th, 2012
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Manage My Life
Kelly - Now it gets complicated. The use and care manual for this washer is available at the link below. On page 2 you will note that the stainless steel drum has a limited lifetime warranty. The minimum parts required for this repair are items 16 and 22 at the second link below. The bearings and seal are not available separately you have to purchase the rear half of the outer drum (item 22). It is extremely unlikely that the spider will be re-useable even if it is not fractured, but you cannot buy it separately you have to purchase it as part of item 16 (basket) which is the subject of the above limited lifetime warranty. Now the user guide does state that you will have to pay for the labour, what it does not tell you is that the labour has to be supplied by a Sears authorized technician who will also determine if the damage is covered under the warranty. You may be able to obtain bearings from any reputable supplier but the seal is the problem, some sellers claim to have a supply but I have never used them so I cannot comment further on that. Should you elect to go that route you will not be able to claim the basket under warranty. I know, a Hobson's Choice. Anything else I can help you with please post. Good Luck.
by Manage My Life
February 24th, 2012
Answered in 2 hours
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Manage My Life
The above test did exactly what you described. The bearings have failed. I am fairly handy. Is this something worth attempting myself or are failed bearings time to buy a new washer?
by Manage My Life
February 24th, 2012
Answered in 48 minutes
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Manage My Life
Kelly - Your washer was made by Frigidaire which is totally owned by Electrolux. The first link Anna, above, has given gives pretty good description of what has likely happened. That is the bearings have failed. To further confirm this would you please perform the following tests. Reach in through the door and try to verticallly lift the inner drum relative to the outer drum, there should be virtually no discernable movement. Then turn the inner drum through 90 degrees and then try the vertical lift test, from the top, again. Repeat this test twice more turning the inner drum in the same direction each time. This will mean that you have tested the drum in four positions during one complete revolution. Approximately equal discernable movement in all four positions indicates failed bearings, greater movement in one or two positions indicates a failed spider. Please let us know what you find and we will take it from there. Good Luck.
by Manage My Life
February 24th, 2012
Answered in 24 minutes
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Manage My Life
If your Kenmore Front Load Washer is not spinning properly I can see why you are concerned and not using it. Managemylife.com is a great place to get answers for the issue you are having with the washer. I researched the information on front load washer with this type of problem and found some links that may help you while you wait for an expert answer. Hope this helps.
by Manage My Life
February 24th, 2012
Answered in 10 minutes
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