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F51 error code on Kenmore Elite Oasis washer #110.2803

Hi, I read another post about this, but I am pretty sure that something is stuck under the agitator of my machine. Can I find instructions on how to lift the agitator off to check under it?

Thanks!!

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Kenmore , Washers
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3 Answers from these members:
Manage My Life
Thank you for the help, My husband and I will try to see what we can do, hopefully we can fix it.
by Manage My Life
February 27th, 2012
Answered in 19 hours
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Jonathan Baca
Thanks for contacting ManageMyLife.com. I understand your concern with your washer not working properly. The F-51 error code on this washer indicates that the machine control board in the console detects a motor RPS (Rotor Position Sensor -- tachometer) failure. This can be caused by a number of different problems. You could have a bad RPS sensor, a failed motor, a wire harness connection problem or an item stuck between the spin basket and the outer tub that is interfering with spin basket rotation. A water filling problem could also cause this code to be displayed since the basket would have excessive friction if water is not entering the machine properly. With the washer off, spin the basket to see if it rotates freely. If you detect resistance or suspect that an item is stuck between the basket and the outer tub, you will likely need to remove the basket and check this area. The procedure for removing the basket is shown in the first image below. Remove the basket and check for foreign objects or debris.

If the basket spins freely, make sure that your water supply cut-off valves are fully open. Shut off the water supply and remove the hoses from the connections on the back of the washer. Place the ends of the hoses in a bucket and briefly turn on the water supply to check the flow and water pressure coming from the end of the hoses. Check the inlet water valve screens for deposits or debris that could interfere with the water fill. The motor will begin to spin the basket before the washer completes the filling function. If the filling is slow, it could cause the F-51 code.

If the water supply is okay, you could have a wire harness connection problem, failed RPS sensor or a number of other failures. If you are technically advanced and have a volt/ohm meter, you can use the technical information provided in the third image to try and diagnose your likely failure. NOTE: This information is intended for technicians. Follow electrical safety guidelines when using this information. Unplug the washer to disconnect electrical power before accessing internal components. Internal metal edges in the washer can be sharp. Protective gloves are recommended.

I recommend that you unplug the washer and access the control board first. Check the wire harness connections on the P10 and P5 plugs first. Measure the resistance through the motor and the RPS sensor as shown below. This may point you in the direction of your failure. If you need more help, submit additional details.

This is often a difficult failure to diagnose and repair in an Oasis washer. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. You may visit

SearsHomeServices.com

and click on the red Start now button.

To order parts or view parts diagrams please visit

SearsPartsDirect.com

with the model number.

Please feel free to let me know if you need further assistance.

Thank you for using ManageMyLife.com.
by Jonathan Baca Earned 171 community points in Kenmore
February 27th, 2012
Answered in 19 hours
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Manage My Life
The F51 error code can be frustrating. I did some research on managemylife.com and found information on the F51 code. I added the links below to help you with the F51 message while you wait for your expert response on how to lift the agitator off.
by Manage My Life
February 26th, 2012
Answered in 8 minutes
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