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CHRISTINE PEASLEY

my Vacuum belt keeps breaking minutes after I replace it.

21637045800 kenmore upright

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Kenmore , Upright Vacuums , Home Improvement
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15 Answers from these members:
Sam A
C! I am gathering data to see how many belts with the recent threads I have had on this site, and I am also in contact with the vendor to see if they are aware of the problem and have purged any old stock and not shipping out any more bad belts. They are investigating it and will get back to me.

Sam A.
by Sam A Earned 707 community points in Kenmore
May 2nd, 2012
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CHRISTINE PEASLEY
So am I to believe that the belts that sears says I need for my Kenmore vacuum are made wrong, so that is why they are breaking? I have wasted money on four belts that break within minutes and I have put them on exactly right.
by CHRISTINE PEASLEY
May 2nd, 2012
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Sam A
This message is for Norman Graham. Could you please e-mail me @ sande38@searshc.com, for some information on you vacuum cleaner.

Sam A.
by Sam A Earned 707 community points in Kenmore
May 2nd, 2012
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Manage My Life
Thank you. I will try this. I would hate to see an almost new vauumn, that Iam sure iworks well, if it wasn't for this problem. I will be in touch and try this. Thank you very much
by Manage My Life
May 1st, 2012
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Sam A
Thank you for your question Thien. I would suggest removing the roller brush from the vacuum and cleaning and or checking if the roller brush bearings are turning freely. The symptoms you are detailing sound like the bearings in the roller brush are seized and not allowing the roller brush to turn and burning up the belts when you turn on the vacuum cleaner.

If they are not then you will have to clean the any debris that may have rapped around the roller brush axle.

If you decide to replace the roller brush I would do it soon because they are getting hard to come by.

I will give you a link for this roller brush below.

Sam A.
by Sam A Earned 707 community points in Kenmore
May 1st, 2012
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Manage My Life
THANK YOU for giving me ideas on my vacuumn..Everyone else says "I have been doing something wrong"..it's not hard to follow instructions. Anyway, I bought an upright Dirt Devil vacuumn, new from walmart on 12-01-08. I have literally used it about 4 times (vacuuming normally) up until 2012. 4 times in about 4 years. That was the last year they made that vacuumn. My model number is 087305. I have bought the right belts, put in the right belts, followed the simple instructions to the tee. I have the same issue..I turn it on and within a second I smell burning and it's snapped in half. i have gone thru 4 belts and gave up. However, since I bought it and it was not used hardly at all, and I feel like the vacuum cleaner would run good if this problem is happening..I would like to keep it..it's just like new. You mentioned to someone else that this would point to the roller brush bearings...What can i do to fix this? is it fixable? Thank you very much!
by Manage My Life
April 30th, 2012
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Sam A
Mr. Norman Graham could you please send your contact information to my e-mail address?

I have contacted management and we will need your contact information so our Blue Ribbon group can contact you about your request.

Please send it to: sande38@searshc.com.

Sam A,
by Sam A Earned 707 community points in Kenmore
April 20th, 2012
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Sam A
Thank you for the update on the belts for the vacuum cleaner.

This validates my suspicion on the bad belts. I have made the buyer aware of this issue and I will forward your request to management to see what can be done to honor your request. We value you as a customer and want you to be happy with the products we sell and service.

Thank you for using Manage My Life.

Sam A.
by Sam A Earned 707 community points in Kenmore
April 20th, 2012
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Manage My Life
I had the same problem. The new belt broke within 30 minutes of replacement. It is an easy replacement and the brush roller was spinning freely but I ended up breaking four new belts. This vacuum was made for Sears by Dirt Devil so I went to an independant parts dealer that sold Dirt Devil belts and that solved the problem. The Dirt Devil part # for their belt is the same part # as Sears. The Dirt Devil belt is wider, longer, thinner and more pliable than the Sears belt. Sears has gotten some defective belts from their supplier. You get two Dirt Devil belts for $6.00 whereas at Sears you get one belt for $5.00. My question for Sears is how about a $20.00 refund for the four defective belts I bought from them?
by Manage My Life
April 19th, 2012
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Sam A
Thank you for your question on the vacuum cleaner. Are you having belt drive problems with your vacuum cleaner?

Please give me a little more detail as to the problem you are having.

Sam A.
by Sam A Earned 707 community points in Kenmore
April 19th, 2012
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Manage My Life
In response the model number for my vacuum is 21637045800 IT WON'T PLOW THROUGH THE HOLE ALL THE HOLE IS CLEAN WHAT MATTER WITH THIS ?????
by Manage My Life
April 18th, 2012
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Sam A
Thank you for the update Norman. If you are sure that the agitator is rolling freely and the idler pulley is operating the belt correctly as per the picture in the manual, then I think you may have encountered a bad batch of belts if they snap clean as you say.

Maybe you will need to get some belts from a different source so you are using belts from a different batch.

I will give you a link below for some of these belts. The other option is to purchase some of these belts from a different retail store. If you do that and they work better please let me know so I can inform our parts vendor of the problem.

Sam A.
by Sam A Earned 707 community points in Kenmore
March 20th, 2012
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Manage My Life
In response the model number for my vacuum is 216.37020700 and the serial number is 3807024256. The replacement belt I am buying is Part # 1-860140-600, Style # UB-11.
I have the owners manual. I have checked the roller brush and it is spinning freely. The belt has no odor of burning, it just snaps in half after less than an hours use.
by Manage My Life
March 19th, 2012
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Sam A
Thank you for your question on the breaking of the replacement belts for the upright vacuum cleaner.

I will give you the instructions from the owner's manual just in case you do not happen to have them.

Please observe the location of the belt tighten pulley.

If you have done the belt replacement correctly then I would suggest making sure the roller brush bearings spin freely.

If the belt is being burnt at the motor pulley shaft it will point to the roller brush bearings as the most likely problem.

I am going to assume that you are using the correct belt as listed in the link below.

Please let me know how it went and if this did not solve the problem we can continue troubleshooting with the new information..

Belt for vacuum

.

Sam A.
by Sam A Earned 707 community points in Kenmore
February 29th, 2012
Answered in 20 hours
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Manage My Life
The belts breaking on the vacuum can get to be very frustrating. I did some research on managemylife.com and found a similar question to yours. I am adding the links below to help you with your question while you wait for your expert response. The first link is for the problem, and the second is for the owners manual. The belt information is on page 13. I hope this helps.
by Manage My Life
February 28th, 2012
Answered in 9 minutes
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