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Manage My Life

Why is my Samsung fridge leaking water?

by Manage My Life Last activity date:
May 21st, 2012

I have a Samsung fridge model RF217AB. 1.5 years after purchase, I noticed water was leaking into the left vegetable bin. Samsung replaced the assy cover evaporator DA97-06656A and the problem seemed to be fixed for awhile. After one year, I have noticed that it is leaking again but this time into both vegetable bins and we found a thin layer of water/ice under each bin. There are two rust colored stains indicating that the water dripped down from behind the evaporator cover into each vegetable bin and behind the bins.

Would you have any suggestions as to the problem and how we might be able to repair?

Refrigerators , Samsung , Appliances
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Answers (4)
Manage My Life
Sam the cover may be slightly frozen on. Heat up the cover with a blow dryer, or heat gun. Next, with a putty knife slowly work around the cover. The insulation will stay attached to the cover. Do not remove it from the cover. If you do the cover needs to be replaced. The only thing holding that cover in place is the 2 bottom screws and clips on both sides. It should come straight off.
by Manage My Life
May 21st, 2012
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Manage My Life
Thank you for that detailed reply. I was pulled away from this for a few months with some other emergencies. I've just started working on this again. In my first try at taking off the evaporator panel cover (8-18 in your diagram), it seemed that the cover did not want to come off.

I removed the two screws at the bottom and popped out about 4 tabs on each side of the cover. The cover was still not easy to take out. Is there another step to do to get the cover off.

Are there more screws / tabs? Does the cover tilt out or come out straight or come down to be removed?

Underneath the plastic cover, seemed to be a styrofoam insulation (8-13 ???) which was stuck to the back (not to the cover).

Once I remove the cover, how do I remove the insulation?

Thank you
by Manage My Life
May 20th, 2012
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Manage My Life
Thanks for contacting

. I understand how frustrating it is seeing water under the crisper's on a new refrigerator. We are here to help. Your refrigerator has two evaporators. One in the freezer, and the refrigerator. When your refrigerator goes thru defrost, the heater turn on melting the frost on the evaporator. The water then goes thru a channeled path until it empties into the drain pan under the refrigerator. The only way water ends up under the crisper's is that path the water is suppose to follow has an obstruction stopping it. The water builds and freezes and finally leaks into the refrigerator, usually under the crisper's. To fix the problem the refrigerator needs to be turned off. The food on the shelves in the refrigerator needs to be removed along with the shelf's so you can remove the evaporator cover in the refrigerator. After you remove the cover remove the insulation until you get to the drain cover. There you should see the obstruction, most likely ice. Also look at the evaporator and see it it has excessive ice on it. If there is then

unplug the refrigerator

and ohm out the defrost heater with a multimeter. If it is ok most likely the thermo biometal is not stay closed long enough for all the ice to melt and should be replaced. If there is only a little frost on the coil that is normal. The image below will help you. Look at 8-18,8-13,8-10,8-8 and 12-9. The biometal is 12-3 and the defrost heater is 12-4. I hope this helps.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. You may visit

and click on the red Start now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using
by Manage My Life
March 5th, 2012
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Manage My Life
I know how frustrating it is when your refrigerator has a constant issue. I researched your question and was able to find a couple links that will provide you with information for the water leak in your refrigerator. I attached both links below. I hope this helps.
Answered in 9 hours
by Manage My Life
March 4th, 2012
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