I tried the things you suggested. First, I did the activating the service mode. I tried it a few times because I didn't know if my 6 sec. timing was off. :)... Nothing happened at all, no lights, nothing. So I went to the manual test mode & did the steps for it. When I pressed the start button, the same thing that has been happening, happened... Green/fill light stays on (no flashing.) and the red/lock light flashes.There is a intermittent clicking sound coming from the area that seems to be under where the red/fill light is. Washer does not lock or fill or anything. After about a minute or a min & half, the red light goes off and clicking stops. Green/fill light stays on. After about another minute or a min & half, I get disgusted and turn it off... I did see under the manual test mode that are in the box thing where it says in the box labeled "Lid Lock" that it says if it won't lock or unlock "go to TEST #8, Lid Lock pg. 18", but I do not see anything like that in any of the pages you've sent... did I miss it? Anything else to try? I figured a Kenmore would last longer than a year and 4 months before it started having trouble! I only do about3 or 4 loads a week so it's not like I even use it a whole lot. I didn't want one with a push button start, but it was all they have now... More suggestions please?