The ball on my DC25 Vacuum won't roll smoothly and kicks out the filter now after I cleaned out the filters and reinstalled them. Why?

by tingtingcj Last activity date:
March 9th, 2012

I already consulted the Dyson website and I see that I correctly put the filters back into the vacuum, but it looks like the door on the ball is having a problem closing entirely. It looks like it is in place, but the little button won't pop back up into place when the door is closed so when I try to vacuum it pops open and the filter pops out of place and ultimately, out of the machine. The ball doesn't roll smoothly now but hangs up and gets really hard to push the vacuum. I have looked the vacuum over really well and I can't see a reason. There are no clogs that I can find.

Upright Vacuums , Small Kitchen Appliances
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Answers (4)
afritz afritz
I understand that your vacuum is not rolling smoothly. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!
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by afritz afritz
March 9th, 2012
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