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tingtingcj

The ball on my DC25 Vacuum won't roll smoothly and kicks out the filter now after I cleaned out the filters and reinstalled them. Why?

I already consulted the Dyson website and I see that I correctly put the filters back into the vacuum, but it looks like the door on the ball is having a problem closing entirely. It looks like it is in place, but the little button won't pop back up into place when the door is closed so when I try to vacuum it pops open and the filter pops out of place and ultimately, out of the machine. The ball doesn't roll smoothly now but hangs up and gets really hard to push the vacuum. I have looked the vacuum over really well and I can't see a reason. There are no clogs that I can find.

Tags
Upright Vacuums , Small Kitchen Appliances
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4 Answers from these members:
afritz afritz
by afritz afritz Earned 1,558 community points in Upright Vacuums
March 9th, 2012
Answered in 5 minutes
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Sam A
by Sam A Earned 6,120 community points in Upright Vacuums
March 12th, 2012
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tingtingcj
by tingtingcj Earned 15 community points in Small Kitchen Appliances
March 12th, 2012
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Manage My Life
by Manage My Life
March 13th, 2013
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