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My Kenmore refrigerator is not cooling but freezer is fine. How do I determine whether thermistor or diffuser is the problem?

Kenmore model 596.61852101.

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Kenmore , Refrigerators , Appliances
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4 Answers from these members:
Manage My Life
Many appliance problems can wait but the refrigerator is a priority. I located two similar questons that may help while you wait for the expert to review this model and respond. If you have food that is getting too warm, dry ice can help keep food cold. I attached the links below. I hope this information is helpful.
by Manage My Life
March 29th, 2012
Answered in 6 minutes
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scott d
Thank you for your question. I'm sorry you are having this problem with your fridge. The information you have received from Barbara on the second link is very good. This model has a mechanical thermostat and will not have a thermistor. The problem could be with the diffuser but check for a restricted return air vent first. If the air flow still remains low, with the freezer door open, the diffuser # R0161050 will need to be replaced. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.
by scott d Earned 3,297 community points in Kenmore
March 30th, 2012
Answered in 20 hours
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Manage My Life
Thanks Barbara and Scott. Ice blocking the vents was the culprit.
by Manage My Life
March 30th, 2012
Answered in 21 hours
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scott d
John, I'm glad you found the problem. Thank you for using Manage My Life.
by scott d Earned 3,297 community points in Kenmore
March 30th, 2012
Answered in 22 hours
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