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Kenmore fridge issue

Part number: 596.65934403, Serial number: KY0220865
The fridge ceases to be cold, while the freezer builds up ice. Defrosting cycle is audiable, but manual defrosting is necessary every few weeks. As I am defrosting it now, I can hear ice chunks falling into the drip pan. Can I manually check the defrost cycle to see what the problem is - is there a servicable component I can replace (circuit, heater element, relay, etc?) - should I get a tech out here or just invest in a new one? Looking for options....

Tags
Kenmore , Refrigerators , Appliances
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2 Answers from these members:
Manage My Life
When it comes to appliances having problems all we can think about is money out the window. While you are waiting on an expert to answer your question, a suggestion I have is to set service with a Sears technician. I have attached the link below. Hope this helps!
by Manage My Life
April 3rd, 2012
Answered in 6 minutes
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