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Softener not draining brine water from salt storage tank!


I have a Kenmore Ultrasoft 100 water softener Model # 625.725112 which is not draining the water from the salt storage tank even after I cleaned all the nozzle/venturi parts, housing and else 2-3 times.

I checked all the parts and the flow plug which sits in the housing (HVDC) looks worn out. Could that be a problem?

Also I have been using the softener for the last 6 years or so but never used any raisin bed cleaner. Would cleaning that with a raisin bed cleaner help?

Also just like you sanitize the softener before you start using it, you put some bleach in the brine tank. Can I do the process again (after all the salt is gone from the tank) and use CLR instead of Bleach? The water in my area is very very hard and I'm sure I have blockages at several places.

Thanks and I'll be waiting for your response with all the details!

Kenmore , Plumbing Tools
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4 Answers from these members:
Manage My Life
It is important to do the maintenance recommended by the manufacturer in order to get the best performance on the Kenmore water softener. Below are a few link that may be helpful diagnosing the water softener. An expert will answer your question shortly.
by Manage My Life
April 16th, 2012
Answered in 28 minutes
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