Departments
Brands
Top Brands
Brands You Follow
Stores
Nearby
You Visited
You Follow
You Search For
Topics
Hottests Topics
Catalogs
Featured Catalogs
People
Trendsetters
People Like You
Apps
Your apps
Discover apps
Get Advice
Top Questions
Your Q&A
Friends Asked
Ask A Question | Show All Questions
More on ShopYourWay
Manage My Life

My Kenmore Chest Freezer Model 19502-19702 isn't working

by Manage My Life Last activity date:
May 9th, 2012

I have a Kenmore chest freezer. The Model numbers are 19502/19702. I've owned it for about 6 months. We had a power outage last week. The power was out about 8 hours. I thought the freezer would restart itself, and didn't even check it once the power was back on. Yesterday, I opened the freezer and noticed that it was not as cold as it should be. I read the manual and saw that if there had been a power outage, I needed to wait to restart the freezer. Obviously, I didn't do that. Tonight, I unplugged it for about 20 minutes, then tried to turn it on again. The green power light is still on, but the compressor isn't kicking in. Any suggestions? Is this something I could fix on my own or do I need to have a technician come out? Thanks so much!

Tags:
Air Compressors , Kenmore , Refrigerators , Appliances
Be the first to comment
Ask your friends
Answers (2)
scott d
Thank you for your question. I'm sorry you are having this problem with the freezer. If the compressor will not run now, it could be a problem with the compressor or the starting device on the compressor. A technician will need to make this kind of check. I'm listing a site you can access, to have a tech come out. Here is a link for the website:

Sears Home Services

. I hope this will help you.
Answered in 16 hours
by scott d
May 9th, 2012
| Be the first to comment
0 votes
Joseph Perez
The compressor not running can keep the freezer from cooling and I am sorry for the inconvenience. I did some research and I was able to find two links that will provide you with some good information. I hope this helps while you wait for your expert response.
Answered in 4 minutes
by Joseph Perez
May 8th, 2012
| Be the first to comment
0 votes
Add your own answer
Sign in to answer a question
Didn't find what you are looking for? Ask a question