?
Manage My Life

Meaning of SE on Samsung microwave

I have a Samsung model # SMH9187W purchased 2/28/11 from Sears. Today it is not working. In display area the letters: SE are shown. I have unplugged the microwave for several hours and tried to use it-to no avail. What is wrong with the microwave? I paid $279.99 plus tax and installation. Is it worth if for Sears to come out for $75.00 to diagnosis it and then repair and parts on top of that $75.00?

Thank you for your help! :(

Tags
Microwaves , Samsung
Sign in to answer a question
3 Answers from these members:
Joey S
Thank you for your question and I understand your concern.

The "SE/5E" fault code indicates the touch panel/membrane is shorted.

The complete control panel assembly with membrane will need to be replaced. The part will cost approximately $50.00 not including the service fee or labor. It will probably be worth having it repaired rather that replacing the microwave.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.
by Joey S Earned 1,944 community points in Microwaves
May 14th, 2012
Answered in 19 hours
Comment
0 votes
Manage My Life
Thank you so much for your time and effort. I will check out these links.
by Manage My Life
May 13th, 2012
Answered in 24 minutes
Comment
0 votes
Manage My Life
Microwaves are very convenient and great to have. The error code can be concerning. I did find some information for you on the SE code that I am hoping will help you. I am adding the links below to help you with your question while you wait for your expert response. I do hope this will help you with the microwave.
by Manage My Life
May 13th, 2012
Answered in 5 minutes
Comment
0 votes
Didn't find what you are looking for? Ask a question