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Manage My Life

My Samsung #RS263TDBP refrigerator is not cooling. Neither the frig or freezer side. Please assist in troubleshooting the problem.

Refrigerators , Samsung , Appliances
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2 Answers from these members:
Manage My Life
It is a big concern when the Samsung refrigerator is not cooling. Upon your request I am providing a few links with similar issues on refrigerators that may help while an expert answers your specific question.
by Manage My Life
May 16th, 2012
Answered in 6 minutes
0 votes
scott d
Thank you for your question. I'm sorry you're having this problem with your fridge. This can be a complicated unit to check and a technician will usually be required. If it’s not cooling at all, it first needs to be determined if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction or the compressor may not be pumping properly. These are checks a technician will be required to make. If the compressor is not running, it could be due to the compressor itself, the board or the inverter. These can be some complicated checks to make and I recommend having a technician check this.
by scott d Earned 139,392 community points in Appliances
May 18th, 2012
0 votes
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