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My new Samsung washer intermittently gives a nF error code

I have a brand new Samsung model402wf331anw-xaa washing machine that I reset this am it keeps giving me the nf code and the water is turned on. It has worked 140 out of a 158 minute cycle.

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Front Load Washers , Top Load Washers , Washers
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Manage My Life
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The nF error indicates a long fill. When the water fill continues for more than 16 minutes or there is no change of water level for 3 minutes. Check the following:

Check the water valve wiring harness.

Check the water supply valve for clogging with foreign material and whether water is supplied properly.

Check for reversed fill hoses.

Check water temperature, if sensed as higher than 50 degrees C (122 Fahrenheit) in the Wool or Lingerie cycle it will create this error.

Check the relays, if they operate correctly replace the Main PCB.

If you see nF1, it means the hoses (hot and cold) are reversed.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website;

Sears Home Services

.

Here is a link that you may use to view the parts list diagram or purchase any parts needed for your appliance;

Sears Parts Direct

.



I hope this is helpful. Check the things I have covered here and if I may be of further assistance please reply to this post.

Landell
by Manage My Life
June 6th, 2012
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Manage My Life
Error codes can be very confusing and the explanation varies from one model to another. While you are waiting on an expert to answer your question, I found a great link in the Manage My Life website. I also was searching your model number and couldn't find anything on your model number you have provided. I have attached the link below. I also suggest you verify your model number and attach complete model number to this thread for a better answer from the experts! Have a nice day!
by Manage My Life
June 5th, 2012
Answered in 8 hours
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