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I have a Whirlpool washer # Wtw57esvw1. After spin cycle, my clothes r still wet. There is some water in clothes & 1 inch water in washer on all cycles.

I have a Whirlpool washer, model # Wtw57esvw1. After spin cycle, my clothes are still wet. Some water is squeezed but about 20 % is remaining in clothes. Also I see about an inch of water remaining in the tub. I am not sure if the drain is clogged or the there is some sock or tiny cloth that has got stuck somewhere. I tried opening the agitator but safety value under the fabric softener cup is preventing me to open it.

I would really love to first troubleshoot this at my end before calling someone at home. Any help on manuals, tutorials, or diagnosis of problem would be much appreciated. Thanks!

Whirlpool , Washers
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2 Answers from these members:
Manage My Life
Thank you for submitting a question to Manage My Life.

The first thing I recommend is checking the drain hoses for restrictions. Ensure that the drain hose is not more than 4 to 6 inches into the stand pipe and that the drain hose is positioned properly (see images below).

Sometimes this particular washer will add water at the end of the cycle. If this is happening, it is most likely due to a faulty load sense switch.

Here is a video that demonstrates removal of the agitator on a washer like yours;





demonstrates removal of the basket and tub. It will also show you how to access the drain pump.

Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.

The washer in these videos may not look exactly like yours but the procedure is basically the same.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website;

Sears Home Services


Here is a link that you may use to view the parts list diagram or purchase any parts needed for your appliance;

Sears Parts Direct


I hope this is helpful. Check the things I have covered here and if I may be of further assistance please reply to this post.

by Manage My Life
July 10th, 2012
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