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Why won't my Genie garage door opener go down?

My Genie Pro 93 garage door opener, model number 12a, only goes up. Why doesn't it go down?

Tags
Garage Door Openers , Garage Organization & Shelving
3 Answers from these members:
Manage My Life
by Manage My Life
July 8th, 2012
Answered in 12 minutes
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Manage My Life
by Manage My Life
July 9th, 2012
Answered in 12 hours
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tnesbi0
by tnesbi0 Earned 1,900 community points in Garage Door Openers
July 13th, 2012
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