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Why won't my Genie garage door opener go down?

My Genie Pro 93 garage door opener, model number 12a, only goes up. Why doesn't it go down?

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Garage Door Openers , Garage Organization & Shelving
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3 Answers from these members:
Manage My Life
by Manage My Life
July 8th, 2012
Answered in 12 minutes
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Manage My Life
by Manage My Life
July 9th, 2012
Answered in 12 hours
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tnesbi0
by tnesbi0 Earned 1,880 community points in Garage Door Openers
July 13th, 2012
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