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Manage My Life

Adjust speed of self-propelled lawn mower

by Manage My Life Last activity date:
July 20th, 2013

I bought a self-propelled push Craftsman lawn mowers - Model no. 917.370910. The speed needs to be adjusted. It goes way to fast and the booklet says the "engine" speed cannot be adjusted. There has to be some way to adjust the speed to slow the mower down to cut the lawn. In order to use it, my hands cannot hold the bars together as it goes to fast. With the bar not up all the way the speed goes down but it hurts my hands and is not the least bit comfortable and it is not controllable. I called customer service and was told to return it or bring it to a service center. You mean to say there is nothing that can be adjusted by the consumer? There has to be some way. Please tell me how. I have a friend that can do this. Can you call me rather than send e-mails. I paid good money and this is basic - ie. how to use the lawnmower. I don't have the strength to lift 92 pounds nor the space in my small car to carry this around to be adjusted.

Tags:
Craftsman , Lawn Mowers
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Answers (6)
Mark T
Tom,

I am sorry you are having a problem with the belt coming off. If you could please reply below with the model number, I will be happy to see if your model has a guide that can be adjusted. Adjusting the guide will prevent the belt from coming off. I hope to hear from you. Thank you for using Manage my life. Mark
by Mark T
July 20th, 2013
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Thomas Pluth
I've had the same problem with this mower, plus on a regular basis it throw the belt and I have no drive power. I have to flip the mower on it's side, remove the blade and snake the belt back onto the pulley and inside of the guides. It needs something to keep the belt from slipping off the pulley, like a big disc to lock it on there.
by Thomas Pluth
July 17th, 2013
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Manage My Life
He is 100% right about this lawn mower! I bought the same exact model yesterday, went to mow the lawn today...I thought I was in a 50 yard dash! This is going WAY TO FAST for anybody to control and yes my hands are killing me after trying to hold it 1/2 way down! Pulling wheelies all over the place with the rear wheel drive. SLOW it DOWN! I cannot keep this the way it is. Manual does say it can be adjusted. If not is is going back to Sears! Don't they test these things? CRAZY!!
by Manage My Life
October 17th, 2012
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Manage My Life
Thank you for answering Mark (and thank you Priscilla too). I did see that other model, but I didn't like the plastic handles which could break. How on earth could they set the speed so fast that you have to run with it and that was not a glitch in sending it out to be sold. Are they all this way? Can the service center adjust it? Is there a way to have the service center return my telephone call? Do I have to make an appointment for the service center? Do I have to leave it with them and come back to pick it up? Can the lawn mower be adjusted? Does the link that Priscilla gave tell how it can be adjusted? It is really disheartening that after I did all the research, paid for it, had to get a ride special to pick it up, that now I am dealing with this problem. In the past when I bought something I would call and the person on the other end of the phone would tell me how to fix it. Or, as Priscilla pointed out, at least I could be given a link.

Is there a way to adjust it along the line that goes to the handles that you hold at the top? Nothing?

Can you phone me?
Answered in 23 hours
by Manage My Life
July 13th, 2012
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Mark T
Thank you for your question.



I am sorry you are having a problem with the mower. I looked up the model number you submitted. This model does not have an adjustment for the drive other than how much you pull the lever. I would be cautious of letting someone make adjustments to the mower. Per the manufacture, there is no adjustment. I would hate to see you void the warranty because unauthorized adjustments. If you have a difficult time using the drive on this mower, you may consider a different model. We have a mower similar to yours that has a different drive lever set up. Please click

here

to view this model. You will notice the lever is in a different position. Some customers find this one easier to use. Depending on the age of the unit, the store might exchange the mowers. If the mower is older than 30 days old, they may not be able to do anything.



I hope this is helpful. If you need further assistance, please reply below with more details.

Thank you for using Manage My Life!

Mark T.
Answered in 21 hours
by Mark T
July 13th, 2012
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Manage My Life
When it comes to the performance on your mower is quite important. I have done some research and have located and provided below a link similar to your question,While you are waiting for a detailed reply from an expert. Hope this helps!
Answered in 13 minutes
by Manage My Life
July 12th, 2012
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