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Why doesn't the automatic line feeder work on my Craftsman 19.2 volt string trimmer model 315.CR2000?

RE: Craftsman 19.2 volt string trimmer model 315.CR2000

It was a new purchase from Sears roughly 2 months ago. I've used it only about 3 times. It seemed okay at first, but not now. I’ve read everything the manual has to say about it, which isn’t much, and followed instructions carefully.

Not only does the automatic line feed not advance any line, it even retracts the line. After about one minute or less of trimming, I have to manually pull out more line. It may even completely disappear back into the spool housing. There is roughly 5 feet of line left on the spool.

In order to solve the problem, I have removed the spool, rewound the line, and reinstalled according to instructions. I see nothing wrong with the mechanism such as wear, breakage, or obstruction. Everything else, as far as I can tell, seems to be in proper condition and working order. Nevertheless, something must have changed since I first used it.

Thank you for any help you can offer!

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Craftsman , Lawn Mowers
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2 Answers from these members:
Joseph Perez
I am sorry that you are having some difficulties with your trimmer and I will be happy to help. I did some research and I was able to find a link with a similar question. I hope this helps with the line troubles, while you wait for your expert response.
by Joseph Perez Earned 1,551 community points in Craftsman
July 14th, 2012
Answered in 7 minutes
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