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Microwave counts down, but doesn't heat

GE 2160, installed in wall. Not wanting to repair ourselves, just what to know what the cause could be to determine whether to have a service call or purchase a new one.

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Microwaves , Appliances
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2 Answers from these members:
Manage My Life
I understand you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. This repair should be done only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. It may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.
by Manage My Life
August 3rd, 2012
Answered in 5 minutes
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Joey S
Thank you for your question and I understand your concern.

The symptom you have could be caused by one of many possible failures. The microwave will need to be diagnosed in order to determine the failure. When you add the service fee, labor and parts; it would likely cost as much or more than the cost of a new microwave.

You can view microwaves at

Sears.com

.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.
by Joey S Earned 2,212 community points in Microwaves
August 4th, 2012
Answered in 19 hours
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