Thank you for your question.
I am sorry you are having a problem with the microwave. The only way to repair the touch pad is to replace it. Because of the extremely high voltage a microwave generates and can store even when unplugged, we do not give repair information on them. We strongly recommend having a service technician replace the control of the microwave. I hope you understand we do not want a customer getting serious injured or worse. We will gladly give repair advice on all other appliances. You can have the microwave repaired at your home by a Sears technician. Here is a link for the website to set up service:
Sears Home Services
. I looked up the cost of the new touch pad. The cost of it is roughly $240.00 plus the labor and tax. Depending on the condition of the unit, you may consider purchasing a new one. You can click
to see what models we offer.
I hope this is helpful. Please let me know if you need further assistance.
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