Jennifer Neely

Can a shorted out keypad on a microwave be repaired?

GE Microwave and Hood: Model JVM1540DN1BB. Shorted out after wiping down while cleaning.

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3 Answers from these members:
Mark T
Thank you for your question.

I am sorry you are having a problem with the microwave. The only way to repair the touch pad is to replace it. Because of the extremely high voltage a microwave generates and can store even when unplugged, we do not give repair information on them. We strongly recommend having a service technician replace the control of the microwave. I hope you understand we do not want a customer getting serious injured or worse. We will gladly give repair advice on all other appliances. You can have the microwave repaired at your home by a Sears technician. Here is a link for the website to set up service:

Sears Home Services

. I looked up the cost of the new touch pad. The cost of it is roughly $240.00 plus the labor and tax. Depending on the condition of the unit, you may consider purchasing a new one. You can click


to see what models we offer.

I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.
by Mark T
August 26th, 2012
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