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Kenmore Pro all refrigerator leaks water on floor

My Kenmore Pro all refrigerator is leaking water onto the floor and there is a lot of condensation inside. The manual doesn't address this in the troubleshooting section. I'm guessing it's not draining properly.

Kenmore , Refrigerators , Appliances
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3 Answers from these members:
Manage My Life
I understand your concern with the refrigerator leaking. I would suggest that you provide a little more information such as the model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.
by Manage My Life
September 3rd, 2012
Answered in 5 minutes
0 votes
model is 44123. we just located the drip pan and it is totally full of water and overflowing. it appears that it is draining properly but not evaporating.
by CHRIS CALERO Earned 15 community points in Kenmore
September 3rd, 2012
Answered in 19 minutes
0 votes
Bill W

Thank you for your question. It is concerning when the refrigerator is not functioning correctly.

Was the door left open? If the door was not left cracked open, is the compressor running.

It sounds like the compressor is not running and/or the defrost heater is stuck on. The drip pan should have a tube running through it and the hot Freon will evaporate the water. If the compressor is running and the drip is overflowing, is the water oily and scummy looking? The sealed system could have leaked down.

I hope this is helpful. If I may be of further assistance please include more details in a reply to this entry below.
by Bill W Earned 17,684 community points in Kenmore
September 4th, 2012
Answered in 23 hours
0 votes
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