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Kenmore elite service code f2e2

Te hose came off the bottom of the washer, then I got the service code f2e2. I have reattached the hose, but I need to reset the dishwasher. I have tried unplugging it but that did not work. Is there some key sequence or other trick to enable normal functioning. Model number 13979


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Dishwashers , Kenmore , Washers , Appliances
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16 Answers from these members:
Manage My Life
Appliance error codes can be confusing. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.
by Manage My Life
October 9th, 2012
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Manage My Life
Added more detail and full model #

I have a kenmore elite dishwasher model 665.1397K015. When running last night, the hose came off the bottom and flooded the downstairs. I pulled the dishwasher out, re-attached the hose with a clamp and re-installed. I am getting a service code F2E2. I tried a few times to unplug it and let it sit, but it won't go away. How do I reset the dishwasher? Is there a sequence ok keys to press? None of the keys are lit except the display window and the scroll key.
by Manage My Life
October 9th, 2012
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Manage My Life
missed a digit 665.13979K015
by Manage My Life
October 9th, 2012
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Manage My Life
I can understand how important it is to have your dishwasher working properly. There is a diagnostics test that you can run that will reset the unit. The image below will provide the instructions on how to perform this. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.
by Manage My Life
October 9th, 2012
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Manage My Life
Can you repost the image mentioned in the previous post it's not here anymore.
by Manage My Life
January 16th, 2013
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Manage My Life
Can you repost this image. It is so blury that I can not read it. The pump fell off our dishwasher on Sunday, flooding our basement ceiling. We waited 5 days for a repair person, who didn't have the parts. Now we have to wait another week for him to come back. I got him a hose clamp to put this back on with and he did that, but he left without clearing the f2e2 code. The dishwasher is now frozen.
by Manage My Life
January 18th, 2013
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Manage My Life
By the way, the model is 665.13962K015
by Manage My Life
January 18th, 2013
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Manage My Life
A little more information. When I plug it in, it flashes wasing on the front for a minute or two, then the error code shows up. I have tried pressing the Heated Dry - Normal Wash - Heated Dry - Normal Wash - Cancel combination before the f2e2 code comes up. Nothing happens. I have also tried the Heated Dry - High Temp - Heated Dry - High Temp - Cancel combination. Still nothing.
by Manage My Life
January 18th, 2013
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Manage My Life
This morning I discovered that the image was from a sheet attached to the kick plate of the dishwasher. Since I could read that, I discovered pressing any three keys 1 2 3 1 2 3 1 2 3 would cause the display screen to stop showing blue and unlocked the buttons. At that point I could hit cancel and clear the message. From there things still are not working. It is like it wants to try to finish the current cycle, regardless of what I press. Then after a minute or two, the f2e2 error code comes back. I have unlocked it many times, but have never gotten it working. I'm suspecting the f2e2 is coming back because some thing else must have broke when the holes came disconnected. At this point I expect the server person is going to have to figure it out.
by Manage My Life
January 19th, 2013
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Darren Bolling
Dave I'm having the exact same problem, without the hose coming off, have you gotten any answers to reseting the dishwasher? I've replaced the control panel as the directions said and the turbidity sensor that someone states was the problem on the help line, also have unplugged and shut power off, all with no results.
by Darren Bolling
February 12th, 2013
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Manage My Life
The F2E2 is a code that signifies a UI (user interface) issue. Specifically, no response from the UI. This is usually caused by: 1. User Interface cannot communicate with main control. Unplug dishwasher or disconnect power. Check the connections of the gray wires between LCD display module and P12 connector on the control. 2. Loose User Interface connection. If the connections are loose, then reconnect them. 3. Wrong control installed. Verify correct control is installed. Control should have no connector present at P1B. If wrong control, disconnect power and replace control. 4. Faulty User Interface. Disconnect power and replace LCD display and console. You will need to access the control board to test the connections, but I would suggest that you have a service person do this. If you would like to schedule service, just click on the link below. Thank you for using Manage My Life.
by Manage My Life
February 13th, 2013
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Manage My Life
I found the instructions to unlock it in the papers attached to the back of the kick plate. Basically you press any three buttons in this pattern. 1 - 2 - 3 - 1 - 2 - 3 - 1 - 2 - 3. That would get it unlocked so I could press buttons, but eventually it locked back up. Since mine was under warranty and the tech was coming back in a week, I gave up. When he came back he replaced the control panel and was able to get it running. The catch was it would lock up every time he ran it through a test cycle. I don't know how how unlocked it, but as long as we didn't do a test cycle it worked for 2 weeks. Finally a third tech came and replaced the control board in the door and that seems to have solved the locking up issue during a test cycle. I have no idea what, if any of that will work for you. Another tip is that the code FxEy can be diagnosed with the chart on the back of the kick plate. Use the x as the function code and y as the sub code. Good luck.
by Manage My Life
February 13th, 2013
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Darren Bolling
Dave, thanks I started with the schematics and logic chart under the kick plate, and most recently replaced the electronic control in the door without any luck. It's one was three days out of warranty and sear, kenmore will not talk on the phone with me about it. Te technician for this area only wants to get paid and does not want to stand behind this equipment. I guess fighting through red tape and executives might get some customer service from them.
by Darren Bolling
February 18th, 2013
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Manage My Life
Good luck Darren. Even under warranty Sears wasn't much help when our dishwasher displayed the same message. After 3 separate visits (1 1/2 weeks between each visit), and multiple parts ordered, they finally sent the full wiring harness. Since I didn't want to wait yet another frustrating week for a technician, I installed it myself. Nearly a month after the message was first displayed, the dishwasher is now working. Apparently this is a known problem with the Kenmore Elite dishwasher series, which should have been caught by the first technician to visit. The Sears warranty is useless if you want reliable, dependable and timely service. I also have a Master Protection Agreement on the dishwasher which I will be cancelling, and I will never again purchase a product from Sears.
by Manage My Life
February 27th, 2013
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BOBBI BROWN
Where is the link?
by BOBBI BROWN
September 6th, 2014
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Joe Drive
Really?! That's your answer? To have someone search through hundreds of Kenmore problems only to find nothing to help. This only validates that Sears is in the business of installing cheesy clamps on their hoses with seemingly purposeful intentions of having the hose come off so that you must replace a control panel or wiring harness. Sad, really sad. Shame on you Sears. Before anyone installs a Kenmore dishwasher, or for that matter anything Kenmore, you should inspect the bottom of the unit and replace all those cheesy, cheap hose clamps with real ones. It may just help to keep you out of the Sears mandated replacement parts line.
by Joe Drive
November 7th, 2014
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