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garage door opener problems

I have a craftsman garage door opener (model# 13953985DM). There are two lights, one on either side. They do not come on anymore. I replaced both bulbs and still do not work. I checked the manual and can not find any help, How can I fix this?


Thank You, Keith

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Craftsman , Garage Door Openers
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2 Answers from these members:
Joseph Perez
I am sorry that you are having some difficulties with your garage door opener and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I am also adding a second link in where you can set service to have your garage door opener repaired by a certified technician. I hope this helps with your garage door opener troubles while you wait for your expert response.
by Joseph Perez Earned 1,607 community points in Craftsman
November 27th, 2012
Answered in 5 minutes
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Manage My Life
I know that it can be very frustrating to have issues with your garage door opener. Unplug the opener and remove the bulbs. Using a small tool pull out on the center contact in the bulb socket. Replace the bulbs and plug in the opener. Some bulbs do not fit correctly in the sockets. Sometimes the contacts inside the sockets get flattened out and don't make contact with the base of the bulb.

If you have a volt meter, I recommend you remove the light bulbs and turn the lights on. Read the voltage between the contact at the bottom of the socket and the side where the bulb screws in. You should read 110-120 volts ac. If you don't have the voltage the relay on the logic board has failed. You need to replace the logic board. Be very careful when measuring live electricity. If you touch the base and side of the socket at the same time you will be shocked. If you don't feel comfortable doing this yourself, just click on this link to schedule service:

Sears Home Services

. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.
by Manage My Life
November 28th, 2012
Answered in 16 hours
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