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SUSAN HILL

replaced water line filter & auger helix. Now not making ice but fridge/freezer still running?

GE Profile side by side model #tph21prsm serial #tl249927 I replaced water line filter & auger helix. Now not making ice but fridge/freezer still running? was told to purge 1 to 2 gallons from the water dispenser on outside of door. Did that but still running and no ice??

Also when I log in I cannot just click on ask an expert. I have to go through all of this??

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Refrigerators , Appliances
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5 Answers from these members:
Manage My Life
Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I found this link to help. To follow up with another question to your expert, just continue this existing thread. Just log back into the website, go to your profile and find your question you asked and then click on join the conversation and provide that information. This will speed up the process for you and save you some time. If you decide to have a Sears technician assist you with this repair I have provided the link to Sears Home Services.
by Manage My Life
December 18th, 2012
Answered in 3 hours
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