Departments
Brands
Top Brands
Brands You Follow
Stores
Nearby
You Visited
You Follow
You Search For
Topics
Hottests Topics
Catalogs
Featured Catalogs
People
Trendsetters
People Like You
Apps
Your apps
Discover apps
Get Advice
Top Questions
Your Q&A
Friends Asked
Ask A Question | Show All Questions
More on ShopYourWay
Manage My Life

Why doesn't my GE Profile refrigerator not get cold enough?

by Manage My Life Last activity date:
December 20th, 2012

My refrigerator was working perfectly about a week ago. The refrigerators temperature would be at 37 degrees and the freezer would be at 0 degrees. Now the temperatures fluctuate several times a day. It is still cold but not what it used to be. The coldest the refrigerator gets is 40 degrees and the freezer gets down to 5 degrees. I have adjusted the temperature controls several times but it kind of has a mind of its own. The hottest I have seen the refrigerator is 48 degree and the freezer gets up to 17 degrees. What could it possibly be?


GE Profile

Model number psc25pswc

Tags:
Refrigerators , Appliances
Be the first to comment
Ask your friends
Answers (6)
Manage My Life
Margo, The coils having that much ice is the problem. Melt the ice with a blow dryer. The will make the refrigerator start working properly. However the refrigerator is still not fixed. One of the parts in the defrost system is failing. That is the defrost heater, thermostat, or timer. The defrost heater can be checked with a multimeter. It should read between 5-16 ohms. The defrost heater and thermostat is located next to the coil. The defrost timer is part of the main computer board. The schematic below can help you test the parts.
by Manage My Life
December 20th, 2012
| Be the first to comment
0 votes
Manage My Life
The coil is completely frozen and I checked the fan motor in the freezer and its working. If the coil is completely covered in ice, what's the problem?
Answered in 19 hours
by Manage My Life
December 19th, 2012
| Be the first to comment
0 votes
Manage My Life
We already removed the back panel. What do we need to look for?
Answered in 18 hours
by Manage My Life
December 19th, 2012
| Be the first to comment
0 votes
Manage My Life
We have already cleaned the coils? What else could it be?
Answered in 18 hours
by Manage My Life
December 19th, 2012
| Be the first to comment
0 votes
Manage My Life
Thanks for contacting

ManageMyLife.com

. I understand how frustrating it is having trouble with your refrigerator not cooling properly. We are here to help. Since the sealed is working, I recommend cleaning the condenser coils. The back panel needs to be removed to locate it. It is a round coil. If that does not correct the problem, I recommend checking the evaporator coil for ice. To locate that coil, the back panel in the freezer needs to be removed. All the food,shelves and ice maker has to be removed first. Next, remove the screws holding the back panel in place. The back panel now can be removed. That will expose the coil, so that it can be checked for excessive ice. Also, verify that the fan motor is working in the freezer. I hope this helps.

If you do not feel comfortable repairing this problem yourself, then you can have it repaired at your home by a Sears Technician. You may visit

SearsHomeServices.com

and follow the instructions, then click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.
Answered in 17 hours
by Manage My Life
December 19th, 2012
| Be the first to comment
0 votes
Manage My Life
I can understand your frustration over your refrigerator not maintaining a constant cool temperature. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.
Answered in 8 minutes
by Manage My Life
December 18th, 2012
| Be the first to comment
0 votes
Add your own answer
Sign in to answer a question
Didn't find what you are looking for? Ask a question