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Kenmore Elite Front Loading Washer, Model 796.4153, not dispensing soap into load

Kenmore Elite Front Loading Washing Machine, Model 796.4153 is not dispensing laundry detergent into machine during cycle. (Bleach comparment working fine.) Have cleaned dish thoroughly as well as drained hose/cleaned filter in lower front comparment of machine. Have also run "clean" cycle on unit.

Kenmore , Washers
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2 Answers from these members:
Manage My Life
Good morning.... I can understand the disruption of having your washer not disperse detergent. I did locate a link that will discuss your situation in greater detail.
Though this link discusses a different model number, the mechanics are likely going to be very similar.
Keep in mind that an expert will be responding within the next two business
days if not sooner and will likely offer you more information and instruction.
I hope this link will help guide you as to what might be wrong with your washer's dispenser and have a nice day.
by Manage My Life
April 11th, 2013
Answered in 8 minutes
0 votes
Manage My Life
I know that it can be very frustrating to have issues with your washer. Normally when the dispenser stops putting soap into the washer it is due to a clogged line.  I would suggest run HOT water into the line just to be sure nothing is blocking it.  If you are not getting anything, you could have a component problem with the control or the water valves.  It is possible that the dispenser is not filling with water.  This must be done in order the soap to come out.  I would suggest that you have a technician test and repair the unit. The dispenser issue can be very complicated. If you would like to schedule, just click on this link:

Sears Home Services

.  I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.
by Manage My Life
April 12th, 2013
0 votes
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