william wilson

craftsman 2.6 cu. in./42cc 2-cycle gasoline chain saw wont start making three cuts

my chain saw started acting like it was flooded after the first. use so i called the customer support line they had me pull the spark plug which was bad. they had told me just go to sears and have them replace it which ment i bought a new one after having the saw for a week (Spark plug E3.12 replacement for the rcj7y). gapped it to the .025 useing a spark glap tool for my car. but still no luck in getting it start it doesn't even run when fully choked now where before it did. by the time i had enough time on my hands to try this and letting the saw air out in case it was flooded went past store return police.

Craftsman , Kenmore PRO Appliances
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Manage My Life
Good morning.... I can understand your frustration over your chainsaw not running.  It would be very helpful if you could include your full model number.  I did locate a link that will discuss your situation in greater detail.  

Click here

to view the link. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction.  If you feel you would need further assistance, or if you feel like you would be more comfortable having an expert resolve your issue,  I would strongly recommend Sears Home Service.com. 

Click here

to open to their page for home service.  I hope this will help you and have a nice day.
by Manage My Life
April 18th, 2013
Answered in 10 minutes
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