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Manage My Life

My Mitsubishi WD-65737 DLP tv powers off seconds after it was turned on.

by Manage My Life Last activity date:
May 6th, 2013

I have a Mitsubishi WD-65737 DLP tv that when I power unit on, status light is fast blinking green, blue screen statrs showing with "Welcome" from Mitsu. and yhen tv turns off. I have replaced lamp, vaccumed all dust from cabinet and fans. A Code 12 is displayed when button inquiry. from front panel. Where can I look for trouble? The 340 vdc supply which feeds lamp ballst board is approx 325vdc.

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Televisions , Movies in Movies Music & Gaming
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Answers (4)
Manage My Life
I need more info, taking it to shop is not realy a answer. Is my set stuck in a loop now? Blue Welcome screen up till I unplug it from wall
by Manage My Life
May 6th, 2013
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Manage My Life
i have the wd65737, pleas respond. I typed three times to technician, and no Send ability in form for me to reply with. 

 

Please note: The original content of this response was edited to remove personal contact information to protect your privacy.  
by Manage My Life
May 6th, 2013
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Jerry C
Working on a TV can be difficult and dangerous due to the high voltage circuits inside. Always remember to unplug any TV before trying to service it and if unsure of the proper procedures, seek the service of a trained professional.



 



Hello,



 



I'm sorry to hear that your television is malfunctioning and I would like to assist you.  From the description of the issue, it appears that the television is attempting to start up, but the fast green blink is an indication of shutdown.  I would assume that the shutdown is being commanded by the micro-processor due to some type of deficiency, but the 12 code indicates no problems.  Due to safety concerns, I cannot advise you on the ballast due to the voltage being well above 220 Volts, but I can say that this does appear to be a little on the low side.  The current that the ballast is capable of producing can be extremely hazardous and potentially life threatening and I do not recommend working with it.



 



I think that we need to determine if this is the fast shutdown flash that you are seeing at the attempted turn on, or the normal green blink.  If there were an issue with the ballast or the lamp, it would likely show up with a code.  An issue like this should be addressed by a television technician who is familiar with this chassis and I recommend contacting a local television repair service or following this link:  

Sears Home Services

, to arrange a repair appointment with a Sears Television Technician.



 



Please let me know if you would like any further assistance.



 



Jerry C 
by Jerry C
April 29th, 2013
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Manage My Life
The problem with the television powering off can be frustrating. I found some information for you that I am hoping will be able to help you out. Please click here:

[Mitsubishi TV Turns Off]

. Your expert will also help answer your question. It may take two business days for your expert to reply. I do hope that everything works out.
Answered in 7 minutes
by Manage My Life
April 23rd, 2013
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