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Kenmore Elite lower oven

Model 790.9802...We cleaned the lower oven a couple weeks ago with the self-cleaning mechanism. Everything seemed to go as instructions indicated. We had not used the oven prior to this afternoon. LOWER was selected; then BAKE; temperature displayed 350; 400 was entered; the display immediately went to 100; a fan noise could be heard. The upper oven performed just fine. What to do?

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Kenmore , Wall Ovens , Appliances
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4 Answers from these members:
Lyle W
Hello Franklin. Thanks for posting that full model number. The control board for that model is part number 316576300. That electronic control board is not that sensitive but it can fail at any time just like any electronic circuit board. The high temperatures encountered in the control area during that self clean cycle do not normally cause the control board to fail but they can make that circuit board more vulnerable to failure in the event of a power surge or glitch through the power supply when there is a high volume of current flowing through that control area to the bake and broil elements. The electronic components in that type of appliance are fairly dependable. If you choose to order and replace that control board, then the range will probably work properly for another 10 years (although I cannot absolutely promise that based on the nature of the electronic components).
by Lyle W Earned 2,989 community points in Kenmore
April 29th, 2013
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Manage My Life
Thanks, Julio and Lyle. the complete model # is 790.98023801. The reset failed. I'll look for replacement board and determine whether I have what it takes to do this or call service. However, just to know, could the oven cleaning alone have caused the board to fail? The range is not that old...compared to those we have had for years. Of course the latter ones did not have electronic components. We don't use the oven that frequently, managed to keep it fairly clean, and used the clean option only a couple times. are the electronic boards that sensitive or could I have done something wrong with clean option?
by Manage My Life
April 26th, 2013
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Lyle W
Try to reset the electronic control board in the control panel by unplugging the range or shutting off the house circuit breaker to completely disconnect electrical power for 5 minutes. Restore power to the range and set the clock. See if the lower oven will heat properly. If not then you will probably need to replace the electronic oven control board.

 

There are several different models that begin with 790.9802 . . . You can visit this page and use the full model number of your range to order parts: 

Kenmore Elite Range Model 790.9802 . . . Repair Parts

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Unplug the range

before accessing internal components and replacing parts. Remove the back panel behind the console to access and replace the electronic oven control board.

 

If you need more help, reply with additional details and we will assist you further.

 

If you get to the point where you need to have a service technician examine and repair the range, you can schedule service through this link: 

Sears Home Services Range Repair

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by Lyle W Earned 2,989 community points in Kenmore
April 26th, 2013
Answered in 19 hours
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Manage My Life
It can be very aggravating when your oven fails to operate properly. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.
by Manage My Life
April 25th, 2013
Answered in 4 minutes
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