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Samsung Washing Machine Drain Pumps

I have noticed recently that several newer model Samsung washing machines have been having a lot of issues with fracturing and separation of their drainage pumps. I am wanting to find out if this is a known issue, and/or if their are any service bulletins available that discuss how to remedy this issue. If there is a service bulletin available, could I be provided an image or (preferably) a copy to see if it is the same pump/issue as what I am talking about?

Thank you

Samsung , Washers
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6 Answers from these members:
Manage My Life
I have since received information that a bulletin was issued from Samsung to Sears on 02/22/2013 regarding drain pump cases. Bulletin number ASC2013022001.

Would this information help in obtaining a copy of the requested service bulletin?

Thank you for your time
by Manage My Life
July 3rd, 2013
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