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FRANK FESTA

Toilets don't flush after medium to heavy rain

After med to heavy rain, both upstairs and downstairs toilets do not flush. The bowl starts to fill when you flush but it never empties. All other drains in the house drain without a promlem. When there is no rain the toilets work great??????
The next time it rains, back to no flushing again.

Please help.
Thank you

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4 Answers from these members:
Manage My Life
I know that it can be very frustrating to have issues with your toilets while it's raining. Depending on whether you are connected to a sewer system or a septic tank will determine what the problem is. If you are connected to a sewer system, when there is damage to it, water from run off infiltrates the sewer system and overloads it. This will cause your toilets to drain slowly or not at all. The system is not flowing fast enough to drain them. The city/county that you live in, is responsible for fixing this. Get them to install a backflow preventer on your sewer line to prevent this. If you are connected to a septic tank then you are responsible to fix it. A septic tank is always fairly full, they overflow at the very top out to the distribution box and field. The field works by absorbing water and evaporation, neither work well if the ground is saturated. If its been more than 5-8 years since the last clean out then have it pumped. Also the drain field for the tank, needs to be check as well. If the field in saturated or broken down, then the water from both the rain overloads the tank. Once the field drain properly, the toilets will drain. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.
by Manage My Life
June 26th, 2013
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FRANK FESTA
I removed the vent pipe and both toilets still do not flush after the heavy rains we had yesterday. All other drains in the house both upstairs and down work properly.
by FRANK FESTA
June 26th, 2013
Answered in 23 hours
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Manage My Life
You have a vent problem. Either the vent to this toilet is clogged or it doesn't have one.
by Manage My Life
June 25th, 2013
Answered in 11 hours
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Joseph Perez
I did some research on the toilet and I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within two business days with detailed information. Thank you for using Manage My Life.
by Joseph Perez Earned 1,551 community points in Building Supplies
June 25th, 2013
Answered in 6 minutes
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