You could have saved me a lot of time and trouble had you told me the picture was incorrect in how they show the so called lever ( item 108 called a clamp under the item number ). It is shown in a horizontal position in relation to item 106 (the carry handle) which is in a fixed position. In reality the lever or clamp (whichever you prefer to call it, I prefer to call it by the name given in the diagram to lessen the chance of misunderstanding) is actually supposed to be in the vertical position which when I finally determined this, made the installation go as it should have. I've wasted a lot of time on the phone with Sears and this site trying to get an answer that could have been resolved with a simple 5 minute phone call. At the bottom of this screen it says to email us.. I did that in hopes of getting a quicker response to this problem either with an email back or a phone call which I requested either in the email I sent but got no response. Why do you bother to have that as an option if no one is going to respond? If they have room on your staff for another expert, sign me up as I have been in the service field for over 30 years doing on site service and resolving problems over the phone, retiring from IBM.