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New water filter leaks and pops out of place on older model Kenmore.

Kenmore Model 253.53622300, ten yrs old. The water filter that Electrolux makes for this model has been modified slightly and does not properly fit into my older Kenmore. The previous water filters did. I have spoken to several people in customer service and no one seems to be aware of the issue. You can Google 'WF2CB pops out' and you will find at least a hundred people that have the same issue. I went to a Sears store and the salesman said he gets 2-3 people a week with the same issue. Frigidaire has a service bulletin RF1210 on this modification by Electrolux, and they send a service technician out to replace the water filtration housing with Part #240396002. I would like to know if Sears would do the same thing, or if they recognize the issue and have the proper solution, and if that part number for the housing has been modified to fit the newly modified water filter on the WF2CB.

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Frigidaire , Kenmore , Appliances
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Manage My Life
The problem your experiencing with the water filter can be concerning. I found a water filter going by your model number on Sears PartsDirect here:

[Water Filter]

. It is a different part number. Your expert will be able to help verify the correct filter and answer your question. It may take two business days for your expert to reply. I do hope that everything works out on the water filter.
by Manage My Life
July 2nd, 2013
Answered in 6 minutes
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