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Kenmore model 110.21102011 lid locks but red light flashes and wont fill up with water?

Hello, this washer is about 3 years old. For the past couple of months it was making a terrible grinding noise... very loud. Then last b week it didn't drain properly. Now the lid locks, it makes the start up noise but doesn't fill or agitate. Nothing. The lid will stay locked unless i Unplug it and push cancel after Plugging it back in. The red light for lid lock will keep flashing before unplugging. The warranty is exp. And i can not afford.a tech What are some of the suggestions you can give me? Thanks in advance

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Kenmore , Washers
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4 Answers from these members:
Bill W
Well, the good news is the thing is replaceable. The parts I would recommend is the nut, pulley and belt. It is up yp ypu if yopu want to get a plastic cover. Also purchase some blue locktite and place on the threads when the nut is installed. Below is the things I would recommend and the washer should be back in operation.
by Bill W Earned 1,209 community points in Kenmore
August 20th, 2013
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Manage My Life
Oh my goodness! Thank you so much, the plastic cover looks very damage and there is no nut! How do i fix this?? Will this make my washer work again?? Thank you!
by Manage My Life
August 20th, 2013
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Bill W
 Hi,



Thanks for contacting 

ManageMyLife

. I understand how frustrating it is having trouble with your appliance.



The problem is what sound like the motor pulley may be locked down.  The nut sometimes comes loose and backs off.  There is a plastic guard around the pulley and this will cause the lock up.  You can unplug the washer from the electric outlet and water supply and slide the washer out from the wall then you can lay it back with the back resting on the wall to check the cover and the guard.  The cover should not show rubbing from the pulley, if it does the problem is the splutch pulley and it will need to be reinstalled and I recommend you to use locktite blue on the threads to prevent this problem in the future.



P

lease feel free to let me know if you need further assistance. We are always here to help.



Thank you for using ManageMyLife.com.



Bill
by Bill W Earned 1,209 community points in Kenmore
August 20th, 2013
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Manage My Life
Anyone?
by Manage My Life
August 19th, 2013
Answered in 7 hours
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