7 found this review helpful
Love it!!! Love It!!!! Love It!!!
After my GE Profile refrigerator of ten (10) years "crapped out" I found myself FORCED to purchase a new refrigerator. It seems that the "cooler fan" in the back of the freezer section burnt out. I called a service technician and he said "no problem". I'll order another one and will be back in two days. He came back, but the new cooler fan did NOT FIT THE ADAPTOR BAR that it bolted onto so he said he would order another one and again, return in two days. He ordered another one and again, it did not fit. It seems that GE DISCONTINUED THAT SHAPE OF FAN . I called another technician just to make sure that the part was unavailable. He, too, could not get the proper cooler fan so he could not fix the frig. I contacted GE directly and was told that the part was "redesigned" and that shape fan was no longer available. I WAS FORCED TO PURCHASE A NEW REFRIGERATOR BECAUSE GE DID NOT HAVE THAT PART. There was nothing wrong with the compressor, the frig looked like new, but no one could fix it as the newly designed/shaped fan did not fit onto the "adaptor bar". Therefor, my old frig could not "cool". I am still fighting with GE as I think it is absurd to discontinue a part after only ten years use without keeping a stock of parts for future customers' needs. Who buys a new $3,000 frig after only ten years use?? (I have a 1956 Philco that has never needed service and is still working. I store soda, beer and water in it and holiday food "overflow". ANYWAY, after extensive research, I purchased this Samsung shallow depth french door refrig. And I love it!!! It is so quiet, I have to stop and "listen for it" to make sure it is working. Yes, the ice maker makes a noise when it "drops" ice into the reserve bucket, but I think that is only natural, especially if the ice bucket is not full. And if you "pull your glass away" from the water and ice dispenser too quickly, naturally you might have some "spillage"! Of all the reviews that I have read on this refrig, I chalk up the negatives to "not using common sense" . I did call the serviceman once because the blue light on the door panel marked "filter" did not go out. I was told that it is NOT SUPPOSED TO GO OUT and stays blue until the filter starts to get "clogged" and then changes color to indicate it needs changing. But that was not the fault of the refrigerator, it was the fault of the Book of Directions because no where does it say that the filter light stays on. My only pet peeve with this stainless steel frig is that MY REFRIG MAGNETS DO NOT STICK TO THE DOOR, but that will happen with any stainless steel refrig. Now I have to find a new place to store my magnets. This refrig has everything that the Kenmore Elite (top of the line) refrig has only its about $1,000 cheaper!!! . And, there was absolutely no problem 'LEVELING" the refrigerator. Don't people know how to "adjust" the feet??? My refrig is perfectly level!! No problem! The deliverymen were extremely careful when bringing it into my house, and believe me, it was a tight squeeze!! Lastly, I LOVE the "hinged" shelf that swings up sideways to accomodate an occasional tall bottle of wine - something most frig's don't have (the shelf, not the wine.!) For more questions write to email@example.com
9 found this review helpful
I was excited about this purchase. DISAPPOINTED!! After the warranty period the ice maker broke. had to pay $365. had bad experience with the technician. had to file a complaint. Also the icemaker does not make much ice. also the handle on the ice maker is corroded. never happened before with any fridge. After spending that kind of money for a fridge...DISAPPOINTED!!!