Hi! Sometimes it can take bonus points a few days to process into your account. Look on the bottom of your receipt from your purchase to make sure it says you got your bonus points on your first purchase. If you did and it has been a few days click on the tab "Rewards Points" in the top right corner then click "View your account history" to make sure your points are available. If you are ready to redeem points read here: shopyourway.com/points-to-redeem?sid=
. Don't forget you might need your PIN #. See here: shopyourway.com/help/sywr/pin-number
. If you need more help click on the word "Help" in the bottom right corner, then click on "Loyalty Program", scroll down and click on "Redeem". Hope that helps! Merry Christmas!