To track a package yourself, click on your profile picture on the top right, where it says, "Hi Your Name" . A menu will pop up with "Orders" on the left of the pop-up. Click "Orders". That will pull up your account history. After you find the order you would like information on, if it has shipped, there will be a tracking number. Click on the "Tracking Number" to track your order.
Customer Service is available by both email and phone. Email firstname.lastname@example.org or call 1.800.991.8708
Have a nice day!