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JANET KELLY
When will this order be delivered?
by JANET KELLY 
6 days ago
ROXANE DAVIS
Good Morning Janet! To better assist you, please contact us 1-800-366-3028
Answered in 14 minutes
by ROXANE DAVIS
6 days ago
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MARC SERITELLA
How do I find my receipt for this purchase, I am sure I deleted it from my email?
by MARC SERITELLA 
8 days ago
CASSANDRA F.
Hi Marc. The receipt can be viewed on this website, but there is not currently an option to print it off. Click on "Rewards" in the top corner, then click on "View Your Account History".
Answered in 1 hours
by CASSANDRA F.
8 days ago
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Jason Webb
What is causing my ice bin to freeze on my Viking D3? The ice cubes are freezing together it is like the water is running over into the bin.
by Jason Webb 
14 days ago
Ron H.
Hi Jason and thanks for the question about your ice maker in the Viking refrigerator. Although there are several styles of ice makers in the D3, depending on model number, the most common reason for the problem you describe is due to a bad water inlet valve (allowing too much water into the ice maker), a bad ice mold or the internal board of the ice maker. It is strongly recommended to have an experienced technician come and diagnose the exact cause as this unit can be difficult due to the high technology of the components.
I hope this helps, if you need more help re post with the model number off the refrigerator.
Thanks
Ron H.
Answered in 12 minutes
by Ron H.
14 days ago
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LAURIE PESSETTO
Does it come with the handle on the right? Model 28092
by LAURIE PESSETTO 
17 days ago
EVERETT SNOW
Posted by Everett S. from Sears The Gardens:

Laurie.....Thanks for posting your question ...the Kenmore Elite Upright Freezer is only available with handle on the LEFT side as pictured and not able to switch hinges.

Need Further Assistance? Check out my page ma.syw.net?a=EverettHelp001
Answered in 13 minutes
by EVERETT SNOW
17 days ago
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daming.ho
While I am waiting for a delivery, Sears changed the time on me? How do I reschedule?
by daming.ho 
June 20th
Member Assist
Posted by James T. from Sears Park North:

Call del dept at 8003412517 and ask to be reschedule for next available del, del will call you after 6 00 pm the night befor del to give you a 2 hour window for the next available del date.

Need Further Assistance? Check out my page ma.syw.net?a=JamesHelp022
Answered in 11 hours
by Member Assist
June 21st
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MEGHA SHAH
Hi, for kenmore model 253.7031 french door bottom freezer. issue: Ice maker stopped working after water valve replace, also now water drops in back
by MEGHA SHAH 
May 22nd
Member Assist
Posted by Gloria W. from Sears Staten Island Mall:

The fridge may need to be turned down so it want accumulated ice under the ice maker. You may have to have service to check ice maker

Need Further Assistance? Check out my page ma.syw.net?a=GloriaHelp004
Answered in 18 minutes
by Member Assist
May 22nd
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J T
I got emails that won Playing with Ice & Smitten with Sears, but points are not showing...HELP
by J T 
March 11th
Brad
You might need to fill out a w-9 form. Check the bottom of the email, once you hit a certain threshold with the site, you have to fill that out to keep getting points.
Answered in 1 minutes
by Brad
March 11th
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